Privacy Policy

A legal disclaimer

Effective Date: August 2025

Dr. Mark Deist (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit www.drmarkdeist.com (the “Website”) or use our online services.

1. Information We Collect

We may collect the following types of information:

a. Personal Information You Provide

Name, email address, phone number, and other contact details
Health information submitted via contact forms, appointment requests, or inquiries

b. Automatically Collected Information

IP address, browser type, operating system
Pages visited on the website, date and time of visit, and browsing behavior
Cookies and similar technologies (see Section 7)

c. Third-Party Sources

Information from social media platforms or other third-party services if you interact with us there

2. How We Use Your Information

We may use your information to:

Respond to inquiries, schedule appointments, and provide medical advice or services
Send updates, reminders, or newsletters if you opt in
Improve our website, services, and user experience
Comply with legal and regulatory obligations

3. Sharing Your Information

We do not sell, rent, or trade your personal information. We may share information only in the following circumstances:

With healthcare providers or staff involved in your care
With service providers who help us operate the website or provide IT services
As required by law or to protect rights, property, or safety

All third parties are required to keep your information secure and use it only for the purposes we specify.

4. Your Rights

You have the right to:

Access the personal information we hold about you
Request correction or deletion of your information
Withdraw consent to receive communications
Object to the processing of your data in certain circumstances

To exercise your rights, please contact us at [email/contact form link].

5. Data Security

We use appropriate technical and organizational measures to protect your personal information from unauthorized access, loss, or misuse. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We will retain your personal information only for as long as necessary to provide services, comply with legal obligations, or resolve disputes.

7. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to improve user experience, analyze trends, and track website usage. You may choose to disable cookies in your browser, but some features of the site may not function properly.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external websites.

9. Children’s Privacy

Our website is not intended for children under 13 years old. We do not knowingly collect personal information from children.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date.

11. Contact Us

If you have questions or concerns about this Privacy Policy or your personal data, please contact:

Dr. Mark Deist
Email: deist@icon.co.za
Phone: 011 217 7520
Address: 53 Saxon Road, Sandhurst Eye Centre, Hurlingham, Sandton, Johannesburg, South Africa, 2096.